❓ Frequently Asked Questions (FAQs)

What is Digital Planet?

Digital Planet (dplanet.store) is an online platform that gives you affordable access to premium digital subscriptions — including AI tools, SEO tools, design platforms, and streaming services — all in one place.

Do you develop the tools yourself?

No. We do not develop or own these tools. Instead, we provide access to trusted third-party platforms through cost-effective shared or private subscriptions.

Are the subscriptions private or shared?

We offer both shared and private subscription options, so you can choose what best fits your needs and budget.

How long does delivery take after payment?

Delivery usually takes 20–30 minutes. During peak hours, it may take up to 1 hour.
⏳ If you do not receive your order within 3 hours, please contact support.

Where will I receive my order?

You will receive your subscription details directly on your WhatsApp number or email (your choice).

What payment methods do you accept?

We accept payments via:

  • Easypaisa

  • JazzCash

  • Sadapay

  • NayaPay

  • FirstPay

  • Finja

  • Binance

  • Bank Transfer

Can I pay using mobile balance?

❌ No. We do not accept mobile balance transfers.
✅ Payments must be made through proper account transfers, with a screenshot or Transaction ID (TID) for confirmation.

Do you offer refunds?

Yes. Refunds are available only if the tool is out of stock or we cannot resolve your issue.

  • ❌ No refunds for “change of mind.”

  • ✅ Refunds are processed within 7 working days.

Do you serve international clients?

Yes! 🌍 We serve both national and international customers.

How can I contact support?

For the fastest response, reach out to us on WhatsApp.
📧 You can also email us at: info.dplanetpk@gmail.com

What if a tool stops working during my subscription?

If a tool stops working, we will:

  • Fix the issue within 2 hours, or

  • Provide a replacement subscription.

Do you offer discounts or bundle deals?

Yes. 🎉 We provide special discounts and bundle offers during events such as Eid, Independence Day, and New Year.

👉 Ready to explore affordable premium tools? Visit us at dplanet.store today.